MSKHUB FAQ

If you have a question about the MSKHUB please first check our Frequently Asked Questions [FAQs] List on this page. If you cannot find an answer to your question, please contact us directly. We will do our best to get back to you within two working days.

  • How Do I Register?

    To register with MSKHub, please follow the 2 step registration process. Your personal information will be kept secure and confidential.

  • How Do I Delete My Account?

    Simply navigate to your dashboard, and click ‘Edit Profile’. Scrolling down to the bottom of the page you’ll see the option to ‘Delete My Account’.

  • Why are you collecting my data?

    Please see MSKHUB GDPR Policy

  • What happens to my data?

    Please see MSKHUB GDPR Policy

  • How do I access to the GDPR Policy?

    Please see MSKHUB GDPR Policy

  • How do I contact you to make requests about the data you hold about me?

    Please contact us by completing the GDPR Checklist and we will come back to you within 30 days.

  • Can I change the data you hold about me?

    Yes. You will need to complete our GDPR Checklist for any amendment requests to the personal data we hold about you and we will come back to you within 30 days.

  • How do I make a complaint about the MSKHUB data processing practices?

    Yes. In the event that you wish to make a compliant about how your personal data is being processed by the MSKHUB or its partners, you have the right to complain to the University of Salford using the contact details below. If you do not get a response within 30 days you can complain to the ICO.

    The details for each of these contacts are:
    Data Protection Officer
    Legal and Governance Directorate
    Maxwell 6th floor
    University of Salford
    M5 4WT

    Or email foi@salford.ac.uk

    Additionally, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”)

    ICO
    You can contact them by calling 0303 123 1113 or go online  to www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites) or email via: https://ico.org.uk/global/contact-us/email/.

    If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

  • How can I volunteer in the University of Salford Research Projects?

    Please complete the Contact Us Form to express your interest in taking part in the research projects conducted within the University of Salford. Upon receiving this request a member of our team will get in touch with you to discuss this as soon as possible.